is it rude to say “of course” after someone says “thank you”?

16 comments

1. I don’t think it’s that rude at all, but considering the job maybe say “glad to help” or something along those lines

2. I think your manager is tripping a bit. I use this when talking to colleagues all the time. Not so much with customers, but I wouldn’t think someone was rude for using it. It’s kind of like how people say that “not a problem” is rude. It’s really not, it’s just that some older people take it differently since it wasn’t a phrase back in the day. As long as it comes of sincere and not sarcastic

3. It’s one of the traditional responses to “thank you,” but it isn’t often used, so some people might not be familiar with it. Your manager probably wants you to respond in a way that indicates more enthusiasm about customer service (ugh), like, “My pleasure!”

   In general, “You’re welcome” is a good default response.

4. Not rude at all I think, maybe of course no problem may make your manager feel better but if the customer doesn’t have an issue with it I see no problem.

5. Yea I feel u there I’m autistic too and do this myself I think they expect a more structured response to show that u mean it instead of what it’s like for me when it’s sorta more like an in the moment reaction to what they are saying which may come off ungenuine if suggest u explain ur thought process to ur boss and see if they come to see u mean nothing by it

6. It’s a generational thing usually, I think tom scott has talked about this i cant find the video, but older people tend to use ‘your welcome’, sort of as acknowledging that you did a favor for them and they should be grateful, whereas ‘of course/ no problem’ is more common with younger people, typically comes of as meaning ‘my pleasure’, or sometimes as like a ‘oh no thank you necessary/ it was the right thing to do’ etc. It’s the situation where people don’t accept that language evolves. Ultimately, just follow your managers rules, and don’t think of it outside of work, maybe ‘my pleasure’ works too, as I find its a bit less arrogant than ‘your welcome’, but nothing is wrong with any of them, managers just like to be old.

7. You could prolly swap out “of course” for “my pleasure”

8. It’s not rude.

9. I was trained at work to say my pleasure bc the customer should think it was a joy to help them 😉

   It’s silly but now it’s become a habit

10. It’s not rude but it could interpreted as rude if you say it in the wrong tone. It’s hard to describe tone, but to be on the safe side say your welcome.

11. I always say “of course” or “absolutely” and “no problem” for when I’ve helped someone more than usual and they’re being extra gracious. Only had one person, an old, crotchety dude, in all my life have an issue with it and he said something like “the correct response is “you’re welcome”, you should be more respectful and show your appreciation when someone thanks you” to which I sad, “absolutely.”

12. It’s not rude unless you say it in an insincere tone

13. It’s considered a modern response in a shift from a more service response like “my pleasure” or standard “you’re welcome”. “Of course” is pretty matter-of-fact in comparison.

14. Managers are so dumb and out of touch with reality. My manager wanted me to say, “Hi, welcome to (store name), how can I assist you today?” To every customer walking into a high volume store.

    In response to thank you, I say: you’re welcome, you’re very welcome, of course, no problem, and no worries. Just depends on the customer. Older folks like “you’re welcome” or “you’re very welcome!” More. It’s more respectful to them. Younger folks are more chill about it I think.

15. Not rude, your manager is a twat

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