So I’d been searching for a good bagless cylinder vacuum cleaner, and I shortlisted two models – Miele Boost CX1 Cat & Dog, and Shark CZ500UKT. I decided to buy the latter but it’s out of stock everywhere! So I ended up with Miele. It arrived yesterday and I’m wondering whether I should return it or leave it as it is…

**Firstly** \- it comes with a standard brush roll. I’ve had a vacuum with this type of roll and long hair was constantly rolled over the brush and even coming between it and mounting pegs, which eventually got broken and now it’s useless – so I have a bad experience… Is this brush roll common for every vacuum cleaner that is being advertised as “Anti-hair”? I see that the Shark model I initially wanted to buy has two separate rolls.

**Secondly** \- it has two separate nozzles, one with a brush roll and a second which looks like a standard nozzle with some rubbers. I didn’t expect it – I thought it came with one nozzle. What am I supposed to do now? Exchange them every time I switch vacuuming between hard floor and carpets?

I still haven’t used the Miele so I can return it. Please could someone confirm that the brush roll in the Miele Boost CX1 is useless? Could you advise me based on your experience that I should return the Miele and wait for stock availability of the Shark I wanted?

10 comments
  1. My experience is that Miele is a top brand. Personally I’d keep the Miele and get rid of the shark. We have a Miele plug in animal vacuum and it’s the bollocks. We have a shark battery vacuum which is OK, but just OK.

  2. I’ve been through many pet vacs in my time. My experience is that only two things factor into how effective it is; how powerful the suction in general is, and if the roller has something long enough to actually agitate the carpet fibres. Rubber ones are less likely to get hair tangled in it, but unless it has long finger-like spikes, it doesn’t seem to fluff the carpet enough to loosen the hair out. Standard brush type rollers usually do a fine enough job, but you’ll have to clean them a little more frequently. However, if you have long haired pets, you probably should be doing this often anyway.

    At a glance, the shark duo one you mentioned looks like it would potentially be better at my second point because it has the dual roller types going at once. That isn’t something common in vacuums, so I find it interesting to try.

    As for exchanging rollers between floor types, I don’t think that’s necessary. Your vacuum may have a power setting such as “max” and “eco”. If it’s an option, you’ll just want to switch to the lighter setting when on hard floors. Some are clever and change automatically, you’ll have to check the manuals to see if these are options.

    Sorry I couldn’t really answer your question as I haven’t owned either of these. I think I would have preferred the shark model better, if that is of any help in your decision. Good luck!

  3. There’s a Youtube channel called Vacuum Wars where he does a lot of in-depth reviews of vacuum cleaners. I’m sure he did a comparison video of the all pet vacs and recall there being a Dyson with a special conical shaped brush head that prevented tangling.

  4. I have two long haired cats and a long haired girlfriend.

    Tried various models. The only good one, and it doesn’t meet your criteria is the Henry Pet Pro.

    Hoover H-FREE pet is quite good. But small bag and the brush head tangles, but is easy to clean. So works well if you’re proactive.

  5. I have hair below my shoulders, and my roommate has incredibly thick hair to her waist. Our house was a nightmare for stray hair everywhere. I was constantly pulling clogs out of the hoover and had to ‘scrub’ the carpet to get all the hair out.

    We bought a Shark, and to give it a baptism in fire we tested it over the spot where my roommate brushes her hair. Within two days the carpet gets a noticeably brown tinge from the shedding, and it hadn’t been hoovered in over a week.

    Vroom went the new hoover. The hair vanished. We paused and saw that there was a huge wrap of it around the brush roller.

    Then we kept hoovering the rest of her room. And that wrap of hair magically vanished and found itself in the dust can. It didn’t tangle, it didn’t clog, it just steadily got untangled and sucked away.

    We are converts. The Shark anti-hair wrap thing is amazing.

  6. I have a very similar model Shark, with the exact same head as the one you want – it’s shit. All this anti-hair wrap marketing is a load of bollocks, I’m constantly (2 or 3 times each time I do a full house vacuum) having to get scissors and cut hair that has been trapped.

    The only vacuum that I’ve ever used that actually deals well with hair is a Henry – my mum has three dogs and a cat, and has had Hanrys for decades and she never faces any of this nonsense hair tangling stuff.

    I’m going to be buying a new vacuum very soon, £300-ish wasted on the Shark because the hair tangling makes vacuuming a horrible chore that takes 3 times as long as it should do.

  7. I’ve got a shark anti hair wrap and there is never hair tangled round the brush and I have very long hair. I don’t know how it works but it does.

  8. My Miele has lasted the longest to be fair but I find scraping pet hair out if the carpet/rugs first extends its life, there’s not hoover that is really that brilliant with pet hair despite what they claim, I’ve been through every brand and as I say Miele is the best

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