I’m eager to enhance my soft skills and broaden my professional development. Can you recommend any books or courses that have proven effective in improving soft skills like communication? I’m open to any suggestions or personal experiences that have helped you grow in these areas.
If to be more specific, as a non-English native speaker, I want to enhance my ability to communicate effectively with foreign clients, coworkers, and teams. I frequently collaborate with multinational teams, and I tend to rely on written communication rather than making phone calls. This preference may stem from a combination of factors, including language barriers due to my pre B1 level proficiency. Additionally, I find that I have a psychological barrier that hinders my energy and enthusiasm when it comes to verbal communication. I often answer very briefly and to the point, and I don’t know how to introduce small talk at all, it’s torture for me, but I understand that it’s part of English-speaking cultures and I need to integrate it into my communication.
Are there any books or courses you’ve found helpful in improving cross-cultural communication skills and fostering clear and productive interactions in a global workplace?