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i am in a third floor in a big block of flats
Sounds like you need a plumber not 999.
You definitely should *not* call 999.
Is there any emergency contact for your building management? If not, you need to call a plumber.
As you live in flats, this might be the responsibility of the freeholder, but you’re not likely to get hold of them at 4am for help. If it is your boiler, then it’s your responsibility, or your landlord’s if you rent. If you’re really worried, you might have to get a plumber out yourself and if you rent, try and claim the cost back later.
FYI 999 is for ambulance, fire or police. None of those do plumbing work.
Building management or if your renting, landlord or agent. If you own, plumber.
Do you have anything like aa homeserve?
Ghostbusters?
A plumber?
Don’t call 999 unless someone’s in danger of death. Which they aren’t.
Call a plumber? If you’re renting, call the landlord?
Mater and pater?