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It’s actually the perfect setting to work on your social skills if you want to improve them. Most people will come in more or less on ‘autopilot.’ There are things you can easily practice in that setting:
* Make solid eye contact
* Big smile
* Energetic greeting
As you get comfortable bringing a warm, and welcoming vibe to your customers, you can start adding in additional things such as:
* a comment (keep it simple like the weather or whatever)
* a compliment (if they’re wearing something you like)
* a bit of humor (be playful!)
Don’t waste this opportunity. This is like free batting practice to really get GREAT at your social skills! Learning to bring a warm and welcoming vibe is a wonderful skill, and you have all these repeated anonymous interactions to work on it.
Remember a sincere smile includes your eyes (crinkling a bit on the sides).
You got this!
i’ve been a cashier with poor social skills and yeah it kinda sucks
Not at all! You won’t be talking to each person for very long. You can ask them if they have any fun plans, how their day has been, or compliment them.
If people are ever grouchy try to remember they’re almost always just upset at the situation and not you. Sometimes people are also just mean. At the end of the day most rude clients become a funny story to tell.
No, but it’s hard to be a cashier. I’d say social skills don’t matter too much. I have pretty good social skills when it comes to customer service, but after a few months as a cashier, it doesn’t matter–few people on the opposite side of the cash register are even listening to what you’re saying or interested in having a conversation, and your energy and will to socialize will be slowly ground down. I’d say, instead of social skills, its hard to be a cashier who isn’t an extrovert . You won’t really be involved in a lot of conversations that are longer than “hey how’s it going, can I get $20 on 4? Thanks” but you will be involved in saying hello to many people per day who will expect you to be happy, smiling, and laughing at their jokes, so someone who has a low social battery will have a hard time.
isn’t this opportunity an amazing well for you to develop social skills?
I am autistic, and poor social skills. But working at a gasstation (a lot of night shifts also on the highway) and in sandwich stores and my favorite, the bar… I really like it. On the other side of the glass (here we have glass between customers and gasstation cashier, especially at night) or on the other side of the bar. I am not me, well I am. But I only need to be a real small part of me. I know all the rules, and I know what I can aspect, and how to react, because it is a real small “playbook”. Waiting tables for me is hell, the “playbook” is to fucking big, you never know what you can aspect, because to many different situations, and more important, to much interaction.
These contacts are short and fast. Some wi come everyday at the same time, and slowly you can make “small talk” with each other. And even than, if you don’t know what to say anymore, there will be an other customer, or you are really busy with… Well work.