Hey all,

Was hoping someone might be able to help.

My Mum had an LG TV (not sure on model) and was apparently getting Freeview live through a satellite dish connection (she’s in a new build and no TV aerial).

I saw this work as she had a guide system that worked well with all Freeview channels appearing properly.

She then got a new TV (Toshiba make) and is struggling to get / scan all Freeview channels, and the ones that do pop up are in weird orders / mostly don’t even show when clicked (content scrambled).

When looking into this, it seems like you can’t get Freeview live via a satellite dish connection. Yet somehow it worked before?

She’s connected the TV to internet and has Freeview Play (which seems more like an on-demand / catchup system).

It seems like she’s going to need a TV aerial installed on her house to get Freeview live working properly, but it’s just weird that it was working fine before somehow.

My only guess via research is that some TV models are able to de-crypt satellite signals better than others????

Before she gets an aerial installed, is there anything obvious I might be missing?

Thanks

7 comments
  1. No idea but yeah parents had a TV that struggled to get signal ever since digital switchover. Had to get a new TV in the end.

  2. There’s two different systems. Freeview which can only be picked up with an aerial, and Freesat, which can only be picked up with a satellite dish. These are not interchangeable

  3. Via satellite, you get Freesat, NOT Freeview. Her old TV must have had a Satellite tuner which her new TV doesn’t have. She will need an external antenna for freeview or a Freesat box if she wants to use the dish already there.

  4. Even though the TV has a sat input, doesn’t mean it will have Freesat built in – some do, some need a smart card and some just don’t do it.

    I hooked up the sat to my Philips TV and while it found a bunch of channels, it doesn’t have the capability to decrypt them.

  5. You can use an inside arial I got one off amazon that works a treat.

    Argos has em if you can’t wait on amazon.

  6. Freesat is basically a TV guide.

    Any old satellite system can pick up the channels, but unless you have a proper Freesat system, then the channels are all a bit of a mess.

  7. TVs in the UK generally have a FreeView tuner 1st and then possibly a satellite tuner too on the more expensive versions.

    If your set doesn’t have a satellite tuner, you ‘ll need a FreeView aerial – or add an external FreeSat tuner. Or pay for internet only.

Leave a Reply
You May Also Like